Thanks for shipping at Nik & Ivy Brewing.
Only unused merchandise is eligible for a refund. The product must be returned within 30 calendar days of your initial purchase and must be in the same condition that you received it (unused and undamaged). To-Go Beer is not edible for refunds for to quality control reasons.
After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.
If anything is unclear or you have more questions feel free to Contact us.